We’ve put together some frequently asked questions to give you more information about DineMarket.

What happens if an item goes out of stock?
  • The item will be marked N/A or the supplier will notify you immediately via email.
Who do I contact if I have an issue with my order?
  • You contact us or the supplier directly – no phone tag or miscommunication.
What if I have multiple locations and users?
  • You can easily manage all your accounts and users using Dine Market.
Can I work with my own suppliers?
  • Sure. You can work with both your own sellers and our network of sellers.
How do I pay for my order?
  • Suppliers will set up your credit terms and invoice you directly.
Can I cancel my order once it’s placed?
  • Yes, and it's as easy as clicking on the cancel button.
Can I edit my order once it’s placed? 
  • Yes, with a click of a button.
How do I know if the seller received my order?
  • You will receive an email confirmation after you place an order.
Is Dine Market a buying group?
  • No. You purchase directly from the suppliers, and there are no fees.

    Still Have A Question?

    If you have a question that isn’t addressed here, we are always available via our online chat, phone or e-mail. We’ll work with you to get the issue or error resolved as quickly as possible.