- Up until the pandemic began, DineMarket was a Wholesale Marketplace Only where restaurants and businesses went to discover and purchase from local.
- Most likely we don’t have suppliers servicing your area yet.
- Reach out to us to see about servicing your location!
- Each supplier will have their own order minimum and cut-off time.
- You can view this information before your order is placed by hovering over the suppliers’ names on the left side of your screen.
- Create an account to view and shop products from any supplier that delivers to your home address.
- To add items, just click on the product to add to your shopping cart.
- When you are done, click on the shopping cart icon in the top right corner to preview your orders.
- The orders in your cart are per supplier.
- Click submit and pay for each order.
- You will receive an email confirmation for each order submitted.
- Not at this time. Currently, orders can only be placed per supplier only.
- Each supplier packs and delivers its own orders.
- Yes, you can cancel the order before the order cut-off time by going to “orders,” then by clicking on “order details” and then clicking on “cancel.”
- Both you and the supplier will receive order cancellation emails.
- After the cut-off time, your order can no longer be canceled.
- Orders can not be modified but if you do want to make changes to your order, give our team a call on 646-606-2380.
- Yes, some suppliers change their prices for certain items.
- At this time, we can only honor prices that are paid upon checkout and not on past orders.
- Please check all offers for the valid date and minimum $ amount.
- These offers are only valid on orders purchased through DineMarket.com.
- Discounts will be applied to the total purchase price and excludes taxes, service fees, and/or special handling fees.
- Delivery subject to availability.
- In order to take advantage of this offer, customers must have a valid account on DineMarket.com with a valid form of accepted payment.
- Only one offer per household.
- DineMarket reserves the right to modify or cancel this offer at any time.
- Offer may not be sold, copied, modified, transferred, or used retroactively for prior purchases.
- Offer has no cash value. DineMarket is not a retailer or seller.
- DineMarket may not be available in all zip codes.
- When you click on submit and pay during check-out, you’ll be prompted to enter your credit card information.
- All major credit cards are accepted for purchase.
- If you were missing items or received an item that was expired, spoiled, or damaged, please contact support@dinemarket.com.
- Please make sure to notify us immediately as we will not be able to issue refunds past 24 hours after an order is received.
- Once the request is received and approved, the amount for the items in question will be credited back to your original form of payment in 5-10 business days.
- All the suppliers and products you see on your account are available for delivery to your area.
- If a supplier doesn’t service your area, they will not show up on your list of suppliers.
- You are able to choose your delivery date per order in your shopping cart.
- Real-time tracking updates are not available at this time.
- Each supplier will try their best to reach out to you via email or phone with the status of your order.
- Suppliers are not equipped to give you an exact delivery time.
- Please make sure that the phone number in your account is correct so delivery drivers can call or text you when they’ve arrived and left your package at your door.
- You may request contactless delivery during the check out process by adding the request to your notes.
- If this request is made, the supplier is not responsible for any items that spoiled because they weren’t refrigerated properly after delivery.
- Absolutely! If the item you received is not fit for consumption or is the incorrect item, please call or email us within 24 hours of receiving your order.
- We will reach out to the supplier to resolve the issue.
- Please do not discard any item before speaking to us or the supplier about the refund or replacement.
- We will try our best to help you make the address change.
- Please contact us by chat or at support@dinemarket.com to make that change as soon as possible.
- Every supplier on DineMarket has a different minimum order amount for free delivery.
- This information can be found on our home page under the supplier’s name.